Shipping and Collections

The shipping charges will be calculated automatically in the shopping cart after you select the shipping country in the check out page. Once your payment is confirmed and we have the items of your order in stock, the goods that you ordered will be dispatched quickly. An email will be sent to you when your order has been dispatched. You orders will be sent via international express mail service.

If your order is being shipped outside Hong Kong SAR, the prices will automatically be calculated without taxes and customs duties. Your purchase may or may not have these charges, depending on the policies of the designated country and/or the organization(s) that handle(s) the package. If any of the said charges apply, you may need to pay for them to the respective collection authority in advance of receiving your purchase upon delivery of your order. You should check with any related authority of your country (or the designated country of the order) for any charges required to receive the goods you order from Readymade Group. Readymade Group is not responsible for any of these charges, and would not refund on item(s) returned to us due to unaccepted / undelivered and/or any other reasons unless otherwise agreed with Readymade Group in advance.

The customs duties are different for each country, please contact your local customs office for more information.

You will be given an indication of the expected delivery time when you place your order online. Readymade Group will endeavor to meet the estimates, however, we cannot guarantee that such estimates must be met due to many unexpected factors, for example, bad weather and customs clearance. In the case of packages lost of delayed in transit by the shipping carrier, please contact us immediately, we will attempt to track the package or / and make a claim for you. If your claim is successful, we will then issue a new product to you in a timely manner.

 

Area

Estimated Delivery Time

Asia

3 – 7 working days

America & Canada

7 – 14 working days

Australia

6 – 8 working days

Europe

7 – 14 working days

Rest of the world

7 – 20 working days